1. Information we collect
When you request an estimate or contact us, you may choose to provide your name, phone number, email address, property address, service type and details about your roofing or exterior project. If you continue through WhatsApp, that service may also process information under its own privacy policy.
Our website host and security services may automatically receive limited technical information such as your IP address, browser type, device type, referring page and access time. This information helps operate, protect and improve the website.
2. How we use information
We may use information to respond to inquiries, schedule inspections, prepare or discuss estimates, provide requested services, maintain business records, improve our website and protect against fraud or misuse.
3. How information is shared
We do not sell your personal information. We may share information with service providers that help us operate the website, communications or business, when needed to complete requested work, or when required by law. These providers receive only the information reasonably necessary for their role.
4. Cookies and similar technology
The website may use essential cookies or similar technology needed for security, performance and basic functionality. Third-party links and services, including WhatsApp and PDF viewers, may use their own cookies and are governed by their own policies.
5. Data retention and security
We keep information only as long as reasonably necessary for the purposes described here, including legal, accounting and service records. We use reasonable safeguards, but no website or electronic transmission can be guaranteed completely secure.
6. Your choices
You may ask to review, correct or delete personal information we maintain, subject to legal and recordkeeping requirements. You may also ask us to stop nonessential communications. To make a request, call (562) 381-2733.
7. Children’s privacy
This website is intended for property owners, managers and other adults seeking roofing services. It is not directed to children under 13, and we do not knowingly collect personal information from children.
8. Updates to this policy
We may update this policy as our website or business practices change. The effective date above identifies the latest version posted on this website.
9. Contact us
For questions about this Privacy Policy or your information, contact Rainstop Roofing Specialist Inc. by calling (562) 381-2733 or messaging us through the contact options on this website.